Privacy Policy

Last Updated: 20 November 2025

Welcome to Shyama Jewellery.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.shyamajewellery.in or use our Android application Shyama Jewellery.

By accessing our website/app, you agree to the terms of this Privacy Policy.

1. Company Information

Business Name: Shyama Jewellery
Website: www.shyamajewellery.in
App Name: Shyama Jewellery
Email: info@shymajewellers.com
Contact Number: +91 78470 44283
Store Address: Umerkote (764073), Near Municipality Office, Raighar Road, India

2. Information We Collect

We collect the following information to provide and improve our services:

A. Personal Information

• Full Name

• Mobile Number

• Email Address

• Billing/Shipping Address

• Gender (optional)

• Date of Birth (optional)

B. Automatically Collected Information

When you visit our website/app, we automatically collect:

• IP Address

• Device Information

• Browser Type

• Operating System

• App Usage Data

• Cookies & Tracking Data

C. Transaction Information

• Order details

• Payment method (UPI/Net Banking/Card, etc.)

• Transaction status (success/failed)

Note: We do not store your full payment card details. All payments are processed securely through third-party payment gateways.

3. How We Use Your Information

We use collected information to:

• Process and deliver jewellery orders

• Maintain your user account

• Provide customer support

• Send order confirmations and updates

• Improve website/app performance

• Personalize user experience

• Prevent fraud and ensure security

• Send marketing promotions (only with permission)

4. Sharing of Your Information

We do not sell or rent your personal information.

We may share your information only with:

• Payment gateways (for secure transactions)

• Delivery partners (for order delivery)

• Service providers (SMS, email, hosting)

• Legal authorities (if required by law)

All third-party partners follow industry-standard data protection practices.

5. Cookies & Tracking Technologies

We use cookies to:

• Improve website functionality

• Save your preferences

• Analyze traffic and user behaviour

You may disable cookies in browser settings, but some features may not function properly.

6. Data Security

We use encryption and industry-standard security measures to protect your data.
However, no method of online transmission is 100% secure; you use our services at your own risk.

7. Your Rights

You have the right to:

• Access your personal data

• Update or correct your information

• Delete your account

• Request restriction of data use

• Opt-out of marketing emails and notifications

To exercise your rights, email us at info@shymajewellers.com.

8. Children’s Privacy

Our services are not intended for users below 13 years.
We do not knowingly collect information from children.

9. Third-Party Links

Our website/app may contain links to third-party websites.
We are not responsible for their privacy practices.

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
Updates will be posted on www.shyamajewellery.in with a revised "Last Updated" date.

11. Contact Us

If you have questions or concerns regarding this Privacy Policy, contact us:

? Email: info@shymajewellers.com
? Contact: +91 78470 44283
? Address: Umerkote (764073), Near Municipality Office, Raighar Road, India